About Us
We’re dedicated to you
Access Matters Occupational Therapy is a mobile service supporting clients across Northern NSW and South-East Queensland. We provide professional, person-centred care in the comfort of your own home, helping you stay safe, independent, and confident in daily life.
We proudly support veterans and the wider community through DVA, NDIS and private referrals, offering assessments, equipment prescription, home modifications, and functional support tailored to your needs.
Services
Funding And Referral Pathways
OT For Veterans
Access Matters Occupational Therapy provides in-home OT services for eligible veterans and war widows under the Department of Veterans' Affairs (DVA). Through the Rehabilitation Appliances Program (RAP), we assess your functional needs and prescribe clinically appropriate equipment or home modifications to support safety, independence and participation in what matters most to you.
NDIS
We provide occupational therapy services for NDIS participants to support increased independence, safety, and meaningful participation in daily life. Services are tailored to individual goals and may include functional assessments, assistive technology recommendations, home modifications, and capacity building supports.
Medicare
Occupational therapy may be accessed under a GP Chronic Disease Management Plan, which provides Medicare rebates for eligible clients. While we do not offer bulk billing, clients can claim a rebate through their GP care plan. A gap fee will apply, depending on the service provided.
Private Occupational Therapy
Gives you the flexibility to access support directly, without needing a GP care plan. Services can also be accessed with or without private health insurance, making it easy to get the help you need when you need it. We provide functional assessments, home safety reviews, and practical recommendations on a fee for service basis.
Telehealth Services
Telehealth Occupational Therapy can be accessed with or without a referral and is delivered through secure video or audio calls, providing flexible support wherever you are.
Why choose us?
Person-centered care
At Access Matters Occupational Therapy, we recognise that everyone’s idea of independence is unique. Our services are personal, thorough, and grounded in genuine care. Each assessment, recommendation, and piece of advice is tailored to the individual, their goals, home environment, and lifestyle. We take the time to listen, understand what matters most, and shape supports that empower choice and confidence. The focus is on practical, meaningful outcomes that enhance safety, independence, and wellbeing at home and in the community. Access Matters Occupational Therapy stands apart through its commitment to connection, professional excellence, and solutions that are functional, evidence-based, and built to last.
Quality care
Disability services
In-home support
Community Aged Care
Practical Solutions
Veterans’ Services
Our Partners
Yes, we are partnered with
Questions?
FAQ
All you need to know
Frequently asked questions
“Access Matters Occupational Therapy is an inclusive and affirming service.
We welcome and support people of all genders, sexualities, and identities, and are committed to providing a safe, respectful, and affirming space for everyone."
![💥Save and use this for your report writing💥
Research provides complementary biomechanical and functional evidence supporting the use of power-assisted wheelchair propulsion. Lighthall-Haubert et al. (2009) found that pushrim-activated power assistance significantly reduced the intensity and duration of activity across several key shoulder muscles compared with standard manual propulsion. This indicates that power assistance can reduce the immediate muscular demands associated with wheelchair propulsion, including under faster and higher-resistance conditions.
More recent prospective evidence found that manual wheelchair users who acquired power-assist devices demonstrated significant improvements in participation and wheelchair skills over six months. The mobility-related component of shoulder pain also improved, although the overall shoulder-pain score did not change significantly (Bouazzaoui et al., 2026).
These findings are consistent with the anticipated benefits for [Participant], who experiences [reduced upper-limb strength/ endurance, pain, fatigue or difficulty negotiating slopes, uneven surfaces and longer distances]. During the individual equipment trial, [Participant] demonstrated [insert directly observed outcomes, for example, reduced propulsion effort, improved ability to negotiate inclines, increased distance or improved independence].
Accordingly, the recommended power-assist device is expected to reduce the physical demands of manual propulsion and improve [Participant]’s capacity to use their wheelchair across relevant home and
community environments. This is anticipated to support progress towards their goals of [insert goals]. These outcomes remain dependent on appropriate device selection, compatibility, training and environmental access.
*The wheelchair image is AI generated*
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